Showing posts with label business owner. Show all posts
Showing posts with label business owner. Show all posts

Friday, February 17, 2012

Updated Working As A Subcontractor

Working as a subcontractor


Working As A Subcontractor

I wanted to speak about something that could really add a nice income stream to your business. Subcontracting. Many janitorial companies in particular, don't want or don't know how to properly clean windows. Many are very eager to work with a window cleaning company to clean windows for their clients. They may be happy because they may have turned down window cleaning jobs before, but now, they can have someone they trust clean the windows, and they can make a tidy profit on it.

Also, if you think about it, many jobs are locked out of reach. Janitorial or cleaning companies have the contract to clean the windows, and no matter how much we try, it may just be out of reach for us. So working with janitorial companies, or property managers opens up a huge new market for commercial window cleaning.

I have worked with several janitorial companies over the past year. One janitorial company I have cleaned a restaurant for. Another has me clean some insurance office windows. Another had me clean payday loan centres, And one had me clean a condo sales office. Generally there are two kinds of companies, serious business owners who charge good prices, and are reaping the benefits, and ones who charge very little and are working like dogs. I have worked with both.

The important things to deal with when you work with companies is this. Provide a pay period that they must pay you by. For example due on receipt or due in two weeks. You deserve your money, and don't stand for not getting paid til the customer gets paid. Let the contractor manage the risk, that will be a large weight off your back.

One cleaner that I worked for took one whole year to pay me. Thankfully it was a tiny amount, but it really shows that you must clearly state payment terms, which I did, and be on them persistently for payment.

Try to put things in writing, even if it's just an email. For each new job you bid on send an email outlining what work you will do, and how much you will charge. Often terms are forgotten and arguments or misunderstandings may arise.

Don't feel that you need to cut your prices. I have charged decent prices, and the contractor was still able to put a decent cut on top of it.

Good communication is key. A janitor doesn't think like a window cleaner, and he might not understand your pricing, what work is involved, or other issues.

An advantage of working as a subcontractor is that you may get jobs that you may not get through your marketing efforts, or you may not be allowed to bid on.

Of course, janitors are not the only people you can work with. You can subcontract for property maintenance companies, national service companies, even other window cleaners. Any window cleaning job where the customer is not yours is subcontracting.

So, in summary. Set payment terms, communicate, put things in writing, and don't cut your prices if you don't have to.

Just recently I've added another company to the janitorial companies I deal with. It's an initial clean, that is decent money. I'm going to do the initial clean on Tuesday and we are going to sit down for coffee that day and talk about cleaning all the buildings that he cleans. He called me based on a referral from a client I serviced last year so it also shows the power of referrals.

Currently I only clean for several cleaning companies. In fact I can count them on my hand. However, I would like that part of my business to explode so that I can diversify my revenue quite a bit and not be too dependent on any one aspect or customer. I plan to call up janitorial companies and see if I can meet with them and make arrangements to provide quotes.
Thanks for reading my blog. If you are in the Toronto area, and want your windows cleaned. Call me. I am the Toronto Window Cleaner. 647-409-8144

Tuesday, February 14, 2012

Marketing with Other Service Professionals

Today I had the privlege of doing cold and warm calling with Victor a printer and toner salesman. He sells printers and cartridges and also services them when needed. He is well liked and has two hundred and fifty accounts.

I moved out to Bowmanville where Victor has lived for many years. We both attend the same place of worship so he graciously offered to help me find accounts in Bowmanville and Oshawa.

Today for the first time I canvassed with another salesman. It was quite the fun experience. It was far more encouraging and easier.

He introduced me to his clients who were very friendly and took my card. That is what I call warmcalling. Victor simply said this is a friend of his who has moved to the area from Toronto proper and is looking for some clients. It worked well. WE only visited about 5 or 6 places and of those I have two serious prospects. That is quite something, often when I cold call I have to make several dozen visits or calls before I get a serious inquiry.

We are going to plan to do this again. Speaking in person to existing customers is very valuable since the clients are warmer and they trust you more quickly. I am likely to get jobs that I wouldn't normally get since they may only choose a window cleaner who is recommended by their friends.

On an encouraging note a pizzeria owner called me. I had left a quote and card a couple months ago, and she wanted me to come biweekly to clean the windows. She was happy with our work and is now a new client. It restored my faith that leaving business cards works at times, I was starting to think that it was pretty useless since I seemed to get little response from even serious people that took my card but for one reason or another never called me back

Are you looking for a reliable Toronto Window Cleaner. Call Mike, 647-409-8144

mike@mmwindowcleaners.com
http://mmwindowcleaners.com


Wednesday, February 1, 2012

Hiring an employee or using a subcontractor





Hiring An Employee or Using a Subcontrator


The time comes in every small business where you don't handle every part of your operation.

Sure, at one point it might seem thrilling to where many hats. But over time, it gets exhausting. Some people choose to do the technician work of their business, and I respect them.

However, I want to focus more on my business and less on the actual work. I love canvassing for new clients, and dreaming about new accounts to add. The actual window cleaning is fun, and I miss it when I don't get out there and clean windows. But at a certain point it distracts me from my main aim. Growing my business.

That is why I have hired a technician to go out and clean my windows. I know, I can't be like some business owners who abdicate their authority and just hope that their employee takes care of things. On the other hand you have to give them a measure of trust and not micromanage.

By implementing methods to track when the work was done, for example getting signatures from each job, or having them also sign a guestbook at certain clients you can track that the work was done. At times you have to visit your clients, strengthen your relationship and make sure the work is being done to your satisfaction.

There are many other reasons to hire someone. Spending more time with family is a very important reason for instance.

So go ahead, hire someone. It should be a qualified person. You should have them sign a well thought out contract. And never abdicate your responsibility to service the client and monitor the work.

I hope you enjoyed reading my blog. If you are in the Toronto area and want your windows cleaned call me at 647-409-8144.